*Overview *
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world.
Our client produces electronics and HVAC equipment.
The Company offers HVAC equipment, building automation, security, fire detection, batteries, and other related products, as well as building control systems, energy management, and integrated facility management services.
Client serves customers worldwide.
*Job Description: *
*ROLE AND RESPONSIBILITIES *
* Invoicing of completed work orders utilizing company guidelines
* Provide phone support during lunch hours and when shortly staffed
* Communicate with district admin staff regarding incomplete work \\ missing information
* Maintain a production goal of 100 invoices per day
* Assist co-departments with their work load as needed.
* The use of proper telephone etiquette and customer service skills a must to ensure customer satisfaction.
* Preserve a team atmosphere by using respect and courtesy in all contact with fellow team members.
* Maintain a professional manner at all times with customers, Franchise Owners, technicians, field offices, team members and management.
* Other duties as required
*QUALIFICATIONS AND EDUCATION REQUIREMENTS *
* Invoicing experience
* Excellent organizational skills and attention to detail
* Service contract knowledge and ability to apply skills when processing invoices
* Customer Service experience
*PREFERRED SKILLS *
* Ability to type 75 WPM or higher
* Candidate must be proficient in excel and Microsoft office.
* Candidate must be capable of working in a busy and fast paced environment without difficulty
* Solid time management skills and the ability to prioritize is a must
* Candidate must be an effective team participant willing to support team players, management team and other departments
* Excellent communication skills a must
* Ability to meet goals and work independently upon completion of training
*TekWissen® Group is an equal opportunity employer supporting workforce diversity.
*
Job Types: Full-time, Contract
Pay: $17.
00 - $18.
00 per hour
Ability to Relocate:
* Fort Myers, FL 33912: Relocate before starting work (Required)
Work Location: In person
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