Food & Beverage Manager

The Club at Renaissance Job Description Job Title: Food & Beverage Manager | Effective Date: Department: Food and Beverage | FLSA Status: Exempt Reports To: Assistant General Manager POSITION SUMMARY The Food and Beverage Manager is responsible for managing and overseeing daily Food & Beverage services throughout all dining and kitchen areas, Catering and Banquets.
He/she assures that the wants and needs of the Club’s members and guests are consistently met; a clean and safe environment is maintained, and the financial goals, established standards and expectations of the Club are met.
POSITION FUNCTIONS AND DUTIES Manage the food and beverage operations and ensure that the Club’s high standards of service and quality are met or exceeded.
Ensure that Club members and guests enjoy an outstanding food and beverage operations by providing appealing menu offerings that are appropriately priced and featuring service that is exemplary, respectful, and efficient.
Be knowledgeable of, comply and administer the Club’s standards, policies, and regulations to encourage safe and efficient operations.
Maintain regular and timely attendance in compliance with Club standards, as required by scheduling which will vary according to the needs of the Club; follow directives, welcome feedback and be receptive to feedback that may be negative or positive.
Ensure department staffs’ maintenance of high standards of personal appearance, grooming and personal hygiene, which include wearing the proper uniform while working.
Monitor and ensure the quality of the club’s products and services are achieved along with member and guest satisfaction.
Assist in interviewing, hiring, supervising, and training employees.
Ensure staff roles and expectations are clearly defined and employees are held accountable for their performance.
Assist in developing and administering operating policies and procedures and direct the work of the F&B staff.
Observe and evaluate workers and procedures in order to raise the bar on quality standards and service.
Coordinate with other key department heads, as it relates to cooperative efforts surrounding planning, scheduling, special events, and implementation of club functions, including golf and tennis events.
Secure and protect the club’s assets including facilities and equipment.
Seek out new and innovative ways to meet and respond to the needs and demands of the ever changing and diverse age group of the membership.
Ensure deadlines are met and follow through on requests/questions from members and staff, proactively seek solutions and involve staff in the decision-making process as appropriate.
Utilize “lead by example” approach within the clubhouse while maintaining a very upbeat, “can do” and “get it done” attitude toward members, services, programs, and initiatives.
Be responsive to members’ requests and strive to find creative ways to accommodate reasonable requests.
Coordinate with the Director of F&B, on food & beverage staff compensation, benefits, performance appraisals, disciplinary actions, and other significant personnel actions, including keeping management informed of significant changes before they occur.
Work with the leaders in the Food & Beverage Department to plan, supervise and direct the work of all food & beverage staff, and interact with them pursuant to orientation, appraisal, discipline and/or discharge issues.
Serve as a mentor for F&B staff.
Ensure that a positive and healthy working environment exists, and that Club policies and procedures are adhered to.
Assist in preparing the food & beverage operating budget and, after approval, manage and control the operations to attain desired results.
Assist in ensuring appropriate controls and cost-effective procedures related to employee payroll, overtime, purchases, inventories, supplies and other necessary expenditures are in place.
Provide proactive, accurate, timely and meaningful reports and analysis.
Keep the Director of F&B or other department heads informed of all significant or potentially significant operating matters, problem areas, achievements, or other matters of importance.
Attend staff meetings.
Perform other duties as assigned by management.
EDUCATION/EXPERIENCE/SKILLS Two-year college degree or equivalent experience.
A minimum of 3 years progressive responsibility in the food and beverage industry.
Proficient in Outlook, Microsoft Word/Excel and NorthStar or other similar club POS systems.
Food safety and alcohol beverage certification required.
Knowledge of local liquor laws, food safety training and sanitation policies required.
Must be able to effectively hire, train, motivate, discipline and terminate employees.
Excellent listening skills, oral and written communication skills and positive interpersonal skills required.
Ability to communicate effectively with food & beverage team members of diverse backgrounds, cultures and education levels.
Demonstrated ability to be a team leader, manage team members, handle member/guests in a diplomatic, constructive and professional manner.
Proven familiarity with all aspects of kitchen operations.
Excellent time management skill.
Proven ability to diagnose problems, respond to complaints, and increase food & beverage efficiencies.
Demonstrated results oriented and capable of working with minimal direction.
Excellent team player with ability to work hands on in a fast-paced environment.
TYPICAL PHYSICAL AND MENTAL DEMANDS Will walk/stand for long periods of time, possible extended distances.
Requires ability to perform a variety of manual labor tasks that will require some strenuous physical efforts, such as carrying, pushing, pulling, or occasionally moving objects weighting up to 50 pounds.
Frequent walking, standing, sitting and continuous repetitive motions.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations and maintain composure and objectivity under pressure.
Must be effective in listening to, understanding, and clarifying the concerns and issues raised by members, guests, and team members.
Must be able to work with and understand financial information, data, and basic arithmetic functions with ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
TYPICAL WORKING CONDITIONS Work may be performed in an indoor or outdoor setting depending on outlet.
The noise level in the work environment is usually moderate to loud.
Varied weather conditions are expected with exposure to heat/humidity, or cool/cold weather, fumes, or airborne particles, toxic or caustic chemicals (cleaning materials, etc.
).
Varying schedule to include evenings, holidays, every weekend, and extended hours as business dictates.
About The Club at Renaissance: The Club at Renaissance opened its doors in 2003 featuring a championship Arthur Hills-designed golf course hailed as one of the best in southwest Florida.
Shortly thereafter, in 2004, the David Humphrey-designed clubhouse was completed.
Its Mediterranean-inspired design immediately garnered awards and accolades for architecture and interior design from some of the nation's most respected associations and publications.
In addition, the golf course earned Golfweek Magazine's America's Top 40 New Golf Courses 2005.
Our Club exists today as one of the lowest-density clubs in Southwest Florida, offering a cherished experience for our Members and Guests.
With only 386 homesites on 500 acres, you will immediately feel its unequaled togetherness and a sense of comfort.
We recently reinvented every inch of our facility - all amenities have been totally transformed.
The 2020 renovation included our entire 18 hole championship golf course, a new indoor practice facility and all grass driving range, as well as our revolutionary, integrated 18 hole, par 3 course, “The 54.
” All of our dining experiences, the introduction of the new Rendezvouspool pavilion, fire pit, bocce facility and pickleball courts have meticulously been newly created or upgraded for our Member’s enjoyment.
Our Members pride themselves on their welcoming and warm-hearted nature, sure to reach you wherever you are at the Club.
World-class service, exceptional dining experiences, the area’s only caddie program, 6 lit red clay tennis courts, pickleball, bocce, fitness, and a resort pool & spa with massage, manicures, and pedicures, all await you in a place where peace and privacy are our specialties.
The Club at Renaissance now stands as the premier club in Southwest Florida.