Assistant Manager

Link to apply : *https://apply.
jobappnetwork.
com/clients/20013/posting/9696289/en* Join the Rebel team for spontaneity and growth in your next role.
You may earn up to *$16.
00* an hour and start your career with the Rebel family today! *Earn a Sign-On Bonus up to $1000 just for joining our team!* SUMMARY: The Assistant Store Manager (ASM) provides direction and oversees the work of others in a leadership capacity.
He/ She assists customers in the purchase of products, develops customer connections, and maintains a positive attitude with every customer.
The ASM assists the Store Manager in all operations of the store, and ensures a safe, customer-focused, and environment at all times.
ASMs are responsible for all Store Manager duties when the Store Manager isn’t present.
The ASM position requires a high level of initiative, communication skills and organizational skills, and the ability to project a positive image of the Company while constantly providing courteous and friendly service to customers.
ESSENTIAL JOB FUNCTIONS: * Assist the Store Manager (SM) in directing and supervising the day-to-day retail operations of assigned location according to company policy.
* Take ownership & accountability of location in the absence of SM.
* Assist with the preparation of necessary reports and paperwork; assists in daily supervision of staff.
* Reports to work as scheduled; be neatly groomed and in approved uniform as described per the Company Dress Code Policy.
* Uphold professional conduct at all times; consistently keep a positive attitude and demeanor.
* Meet, greet, and thank customers in a friendly and timely manner, providing the best customer service and handling complaints quickly and tactfully.
* Help customers purchase products by using product & promotions/pricing knowledge.
* Develop customer connections by understanding a customer’s frequent purchases, leading to a one-on-one relationship by learning about the customer.
* Effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, and credit card, etc.
) to efficiently process customer transactions.
Provide assistance/training to customer service associates, lead customer service associates in utilizing transactional equipment.
* Adhere to the Company Loss Prevention Policy (proper cash handling procedures, etc.
) * Maintain security controls regarding drive-offs, burglary and theft prevention, counterfeit bills, etc.
, as established by the company.
* Use, operate, clean, deep clean, and maintain cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grille, microwave, etc.
).
Provide assistance/training to customer service associates, lead customer service associates, with food service equipment and maintenance.
* Organize & maintain the store (inside/outside) including, but not limited to: Restrooms, floors, counter tops, shelving, displays, merchandise, food service equipment/area, parking lot, pumps, car wash, and facility property; train other store personnel as needed on processes.
* Properly stock the walk-in cooler and freezer and train others on cleaning/organizing as needed, stock and update shelves per promotion or price changes.
* Perform inventory duties, including following vendor check-in process, correct product pricing policies, and check/place codes on products according to policy.
* Complete all required orientation training and on-going training as well as attend job-related mandatory meetings.
* Complete daily lotto shield scan and audits.
* Notify management of any observed dishonesty by customers, vendors, or store employees.
* Keep all secured area doors locked, ensure all doors are properly secured during closing, and the alarm is properly engaged.
* Ensure all staff is acting in accordance with all local, state, and federal laws and regulations.
* Verify that all customers purchasing age restricted products meet the allowable criteria for purchases (example: alcohol and tobacco sales).
* Provide answers and information to store personnel, especially regarding to questions about company Policies and Procedures.
* Document all information pertaining to incidents on appropriate company-approved forms.
* Inform Store Manager of any issues or concerns that might affect the store’s customer service, safety record, profitability, or adherence to Company’s Policies and Procedures.
* Keep all company and store information strictly confidential.
* Comply with and enforce all policies and procedures as outlined in the Company Employee Handbook.
* Perform all regular duties with minimal direction and/or periodic supervision and perform additional duties as assigned.
JOB QUALIFICATIONS: * 2-4 years of experience as a supervisor or CSA at a retail store, or as deemed appropriate.
* *Must have anytime availability* * Must be at least 18 years of age.
* High School diploma or GED preferred.
* Must be authorized to work in the U.
S.
* *Must have a valid, infraction-free Driver’s License.
* * Ability to communicate effectively in English, both in written and oral forms is required.
* Strong capability to understand and follow oral and written instructions.
* Skilled at basic arithmetic operations using addition, subtraction, multiplication, and division.
* Demonstrated experience operating a cash register, computer console, and other related equipment and tools.
* Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
Job Type: Full-time Pay: $16.
00 per hour Expected hours: 35 – 40 per week Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Experience level: * 2 years * 3 years * 4 years * 5 years Shift: * 10 hour shift * 8 hour shift * Day shift * Evening shift * Morning shift Weekly day range: * Every weekend * Weekends as needed Work Location: In person