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Posted : Wednesday, August 14, 2024 04:46 PM
We are currently seeking an experienced, well-rounded and hands-on Front of House shift lead to join the team at Pi Local Pizzeria.
We are searching for a skilled, energetic, highly-motivated person with a passion for hospitality, who will thrive in a team-oriented environment.
The Front of House team lead supervises daily restaurant operations within the established standards in every aspect, while striving to continually improve guest satisfaction and maximize results in areas of responsibility.
Essential Job Functions: * Execute and maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged * Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service * Proactively interact with restaurant guests; build loyalty and face/name recognition * Positively handle guest requests and accept feedback * Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback * Maintain highest level of safety, security, sanitation, and cleanliness of restaurant * Staff, train and develop guest-focused employees * Sound decision making capability * Assist with inventory counts, costs, and maintenance as specified by GM * Assist in planning regular and special event Menu.
* Performs other job-related duties as assigned.
Knowledge, Skills, & Abilities: * Strong interpersonal skills (motivating, delegation, conflict management) * Ability to coordinate multiple tasks while maintaining standards of operations \* Strong problem-solving, organization and time management skills * Excellent guest service and hospitality skills and professional presentation * Ability to motivate employees to work as a team to ensure that food and service meet high level standards * Excellent verbal and written communication skills * Self-motivated with excellent organizational skills and attention to detail * Excellent planning, organization and follow-up skills * Must be effective at listening, understanding and clarifying concerns and issues raised by guests Physical Requirements: While performing the duties of this job, the employee is regularly required to stand for extended periods of time, twist at the neck and trunk, bend at the waist and stoop, kneel, crouch, or crawl.
The employee is occasionally required to reach with hands and arms, reach overhead, above shoulders and horizontally.
Employees will use hands to handle objects and tools, and operate service equipment.
The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40-pound objects.
Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Employees may use vision to monitor food quality and quantity and may also order supplies, etc.
Work Conditions: May require evening and weekend hours.
While performing the duties of this job, the employee generally works in an indoor front of restaurant and kitchen environment with exposure to heat from ovens, hot foods and steamers and cleaning chemicals, fumes, equipment, and metal objects.
You will usually be based indoors, splitting your time between the front of the restaurant and the kitchen.
The noise level in the work environment is usually moderate but may be loud dependent on specific work site and/or equipment operation.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time Pay: $15.
00 - $20.
00 per hour Expected hours: 40 per week Benefits: * Employee discount * Paid training Experience level: * 1 year Restaurant type: * Fast casual restaurant * Quick service & fast food restaurant Shift: * 10 hour shift * Day shift * Evening shift Weekly day range: * Monday to Friday * Weekends as needed Education: * High school or equivalent (Preferred) License/Certification: * Driver's License (Preferred) Shift availability: * Day Shift (Preferred) * Night Shift (Preferred) Work Location: In person
We are searching for a skilled, energetic, highly-motivated person with a passion for hospitality, who will thrive in a team-oriented environment.
The Front of House team lead supervises daily restaurant operations within the established standards in every aspect, while striving to continually improve guest satisfaction and maximize results in areas of responsibility.
Essential Job Functions: * Execute and maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged * Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service * Proactively interact with restaurant guests; build loyalty and face/name recognition * Positively handle guest requests and accept feedback * Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback * Maintain highest level of safety, security, sanitation, and cleanliness of restaurant * Staff, train and develop guest-focused employees * Sound decision making capability * Assist with inventory counts, costs, and maintenance as specified by GM * Assist in planning regular and special event Menu.
* Performs other job-related duties as assigned.
Knowledge, Skills, & Abilities: * Strong interpersonal skills (motivating, delegation, conflict management) * Ability to coordinate multiple tasks while maintaining standards of operations \* Strong problem-solving, organization and time management skills * Excellent guest service and hospitality skills and professional presentation * Ability to motivate employees to work as a team to ensure that food and service meet high level standards * Excellent verbal and written communication skills * Self-motivated with excellent organizational skills and attention to detail * Excellent planning, organization and follow-up skills * Must be effective at listening, understanding and clarifying concerns and issues raised by guests Physical Requirements: While performing the duties of this job, the employee is regularly required to stand for extended periods of time, twist at the neck and trunk, bend at the waist and stoop, kneel, crouch, or crawl.
The employee is occasionally required to reach with hands and arms, reach overhead, above shoulders and horizontally.
Employees will use hands to handle objects and tools, and operate service equipment.
The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40-pound objects.
Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Employees may use vision to monitor food quality and quantity and may also order supplies, etc.
Work Conditions: May require evening and weekend hours.
While performing the duties of this job, the employee generally works in an indoor front of restaurant and kitchen environment with exposure to heat from ovens, hot foods and steamers and cleaning chemicals, fumes, equipment, and metal objects.
You will usually be based indoors, splitting your time between the front of the restaurant and the kitchen.
The noise level in the work environment is usually moderate but may be loud dependent on specific work site and/or equipment operation.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time Pay: $15.
00 - $20.
00 per hour Expected hours: 40 per week Benefits: * Employee discount * Paid training Experience level: * 1 year Restaurant type: * Fast casual restaurant * Quick service & fast food restaurant Shift: * 10 hour shift * Day shift * Evening shift Weekly day range: * Monday to Friday * Weekends as needed Education: * High school or equivalent (Preferred) License/Certification: * Driver's License (Preferred) Shift availability: * Day Shift (Preferred) * Night Shift (Preferred) Work Location: In person
• Phone : NA
• Location : 42021 Cypress Parkway, Punta Gorda, FL
• Post ID: 9076392182
