Route Sales Representative/Driver

*Route Sales Representative* Classification: Exempt for Base plus Commission routes, Non-Exempt for hourly routes.
Job Summary: The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities.
Performs other duties as required.
Reports to the District Manager.
Essential Functions: - Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
- Actively participate in promotions and contests, training and audits.
- Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service.
Performance goals must be met on a regular basis.
- Ensure customer loyalty, retention and provide outstanding customer service.
Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
- Safely operate a delivery vehicle on each trip, following all applicable laws and company policy.
Maintain vehicle cleanliness and perform regular vehicle inspections.
- Handle and process customer payments.
Keep route paperwork current.
- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts.
Service items such as facility maintenance products.
- Monitor and report competitive activity.
Keep service agreements current and renewed.
- Return from route and off load soiled textiles in the receiving area of facility.
- Accurately prepare route paperwork and follow check-in procedures.
- Follow written and verbal instructions and perform other tasks as directed by supervision.
Additional Functions: - May work with and support other service personnel as required by supervision.
Qualifications: - Have and maintain a valid drivers license, CDL when applicable.
- Have and maintain a driving record free of chargeable accidents, speeding or safety violations.
- Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.
- Demonstrate excellent skills in customer service and route sales.
- Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.
- Recognize colors, sizes and types of product and count, add and subtract accurately.
Education: - High School graduation or similar experience.
Travel Requirements: - Daily, by delivery vehicle within a route.
Typical Environmental Conditions: - Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
- Indoor and outdoor areas of a typical industrial facility.
Typical Physical Activity: - Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.
Job Type: Full-time Pay: $19.
08 - $21.
20 per hour Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * Day shift People with a criminal record are encouraged to apply License/Certification: * Driver's License (Required) Work Location: In person